Today I will tell....

Went to Maybank to ask about home loan today. The bank executive was very helpful even though he knows I may not give him the business. I made it clear in the beginning that I'm helping my client to shop around. The DBS bank executive was very helpful as well. As for Standard Chartered, well...she seems impatient. I sensed she's trying to tell me not to waste her time, but to bring my client and speak to her directly. Sorry lady, I won't be giving you any business for now. After all the big issue regarding 'service standards' in papers, don't this people understand anything at all? I would expect someone from a well-known organization to know better by now. I was wrong. There are people, no matter what, will never get it, refuse to get it. How do these people last in their job? It puzzles me how some people get promoted in their company. I always hear not-so-flattering stories about them, met some of them even, and I wonder how did they get themselves promoted. ...